Permitted use
Use Orderer for restaurant order taking, menu questions, payment-link delivery, customer updates, and operational support.
Legal and operating policy
Acceptable Use Policy
Guardrails for restaurants, callers, admins, and assisted phone ordering.
Prohibited use
Do not use the service for spam, deceptive messaging, emergency dispatch, sensitive medical advice, unlawful recording, or unsupported financial claims.
Handoff rules
Allergy concerns, angry callers, emergencies, payment disputes, and uncertain menu substitutions require clear human handoff behavior.