Legal and operating policy

Compliance Overview

A conservative checklist for restaurant calls, SMS, payment links, and launch readiness.

Voice calls

Restaurants configure recording disclosure, handoff rules, and emergency handling before forwarding real customer calls.

Two-party consent and all-party consent call recording laws vary by state. Disclosure controls are configured by location instead of assuming one rule fits every restaurant.

SMS and 10DLC

Payment links, confirmations, and reminders require clear consent language, opt-out handling, and carrier registration when required.

The dashboard makes failed SMS and retry behavior visible to operators and admins.

Payments

Payment pages use hosted payment infrastructure and do not collect raw card details directly in the Orderer interface.