Message types
Messages include payment links, order confirmations, pickup updates, cancellation notices, and account setup messages.
Marketing messages remain separate from transactional order messages.
Legal and operating policy
SMS Messaging Policy
Operational SMS policy for restaurant order confirmations, payment links, and reminders.
Consent and opt-out
Customers must be able to opt out. SMS handling supports STOP and HELP responses and logs consent source and timestamp.
Carrier readiness
A2P/10DLC registration and carrier requirements are verified before sending business SMS at scale.